Novotel Bangkok Suvarnabhumi Airport Review

Are you looking for a comfortable, upmarket Bangkok Airport hotel? If so, take a closer look at the Novotel Bangkok Suvarnabhumi Airport.

Let’s face it. Given the choice, most travellers would not stay in an airport hotel, opting instead for a base in the heart of the city. If the location wasn’t reason enough, add to that the noise of aircraft landing and taking off and the delicate aroma of aviation fuel. Hmm.

However, if you have to catch an early morning flight, staying in an airport hotel can be a winner. Not only do you not have to set your alarm for ridiculously early o’clock, you avoid a taxi fare to get you to the airport and you arrive there less stressed. You can’t beat a short walk from your hotel room to the departure gate when your flight is scheduled for 6 am.

If you pick an upmarket airport hotel you will have all the facilities you need – restaurants, bars, spa, shops – under one roof. And due to their transitory nature, airport hotels are great places for people watching and for chatting with other travellers.

As my last return flight from Bangkok was at silly o’clock, it was a good opportunity to try out the Novotel Bangkok Suvarnabhumi Airport.  But was it a good choice?

reception area at a Bangkok airport hotel

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Novotel Bangkok Suvarnabhumi Airport Review

Where is Novotel Bangkok Suvarnabhumi Airport?

The Novotel Bangkok Airport is practically on the terminal’s doorstep. In less than ten minutes, an underground walkway – on the same level as the Airport Rail Link station –  will bring you to the hotel’s reception desk.

Alternatively, the hotel provides a free shuttle bus to the airport, which you can pick up from gate 4 at Arrivals level.

Check-in

Check-in at The Novotel Bangkok Suvarnabhumi Airport was quick and efficient, albeit impersonal. The hotel lobby was impressive, as high as a cathedral and all gleaming marble, encircled by the property’s bars and restaurants.

Novotel Bangkok Suvarnabhumi Airport LOBBY
Novotel Bangkok Suvarnabhumi Airport, Lobby

The room

Like so many other hotels, the room was nowhere near as spectacular as the public area. My Superior King Room was functional but tired looking.

There was generous surface space, including a large desk, and good lighting throughout. Two bottles of mineral water and complimentary tea and coffee were provided.

The king-sized bed was comfortable with decent linen and big pillows.

novotel-bangkok-airport-room
Novotel Bangkok Suvarnabhumi Airport, Superior King Room

The large bathroom housed a bath and separate shower cubicle. Chinese Fairtrade toiletries were provided although no hair conditioner.  The towels should have gone to towel heaven a long long time ago.

Novotel Bangkok Suvarnabhumi Airport, Bathroom
Novotel Bangkok Suvarnabhumi Airport, Bathroom

Food and drink

The Novotel Bangkok Airport has eight restaurants and bars, with different opening times and accommodating most tastes. Room service is also available.

I took advantage of the Happy Hour at the Splash Pool Bar with a final cocktail before heading home. In the evening, I dined at Kinsen, the hotel’s Japanese restaurant. The food and service were perfectly fine but unremarkable.

As I grabbed a bite to eat in the airport before boarding my return flight – one of the perks of business class travel on Qatar Airways – I did not have breakfast at the Novotel. 

Swimming pools

The grounds of the hotel are impressive. Its swimming pool is large and features a swim-up bar.  You don’t often see one of those at airport hotels!

Novotel Bangkok Suvarnabhumi Airport Swimming Pool
Novotel Bangkok Suvarnabhumi Airport, Swimming Pool

I spent my last afternoon in Thailand there, sipping a Margarita, whilst being serenaded by a fellow guest softly strumming his ukulele.

Other facilities at the Novotel Bangkok Suvarnabhumi Airport

The Novotel Bangkok Suvarnabhumi Airport also has a spa and a gym. However, I did not use either of these.

Should You Stay at the Novotel Bangkok Suvarnabhumi Airport?

Let’s look at the cost first. My room-only rate was 6,464 THB (£140), making it one of the most expensive properties I stayed in during my two weeks in Thailand.

It was only marginally less expensive than the wonderful Shangri-La Hotel on Bangkok’s riverfront with its impeccable levels of customer service.  And it was more expensive than the Santhiya Koh Yao Yai Resort, a five-star eco-resort on ones of Thailand’s lesser-known islands.

Regrettably, neither the room nor the customer service standards equalled either of these hotels. Whilst the hotel lobby has a wow factor, the room was past its sell-by date. Hotel staff were polite but disinterested.

The relaxing area around the swimming pool was a very welcome bonus and there was a broad choice of dining options. Despite the hotel’s proximity to the airport, aircraft noise was not troublesome.

But, of course, what you are paying for is the hotel’s proximity to the airport. If I had another red-eye flight, I wouldn’t hesitate to stay at this Novotel.

The alternative would be a taxi from downtown Bangkok and with the city’s legendary traffic congestion I would not be prepared to take a chance on that.

In conclusion, although the accommodation and customer service do not reflect the price tag, the Novotel Suvarnabhumi Airport is a comfortable Bangkok airport hotel and is within easy walking distance of the terminal.

Finally, if you are thinking of staying here I recommend booking ahead. As I was checking in, the reception staff had to turn away a Russian party as the hotel was fully booked.

3 thoughts on “Novotel Bangkok Suvarnabhumi Airport Review

  1. randy irvine says:

    I’ve stayed there many times as an overnighter. Rooms are nice, beds exceptional. Service delightful. Breakfasts substantial. Pool is divine.

  2. Andrew Comte says:

    Sounds like the best part is the pool. It looks fantastic. Really neat about the swim up bar too!

    • Bridget says:

      You are spot on! Other than the location for those red-eye flights, the pool is the star of this particular show 🙂

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